emoney Home Loans reviews

Madison answered my call within 3 rings .... was extremely pleasant and bright on the phone and provided me with the information I needed via email within 1 minute of ending my call. I call that service! Thanks Madison

Super fast service. My emails are always answered within and hour, often in just minutes.

Cath was very pleasant and very helpful. I love the fact that you ring a number and you get a person!! .. almost instantly.

Easy to contact and always fast feedback .Always had the same consultant following up my questions .. Good Job ..

Ilone Counsel provided amazing service, she ensured the process of refinancing my loan was easy and done efficiently. Ilone gave simple explanations to complex elements making it easy to make confident decisions throughout ensuring best rates were chosen and the most appropriate package for my needs. I would highly recommend Ilone and Emoney to others wanting a hassle free, professional and transparent service.

An incredibly efficient company to work with who truly care about making what can be a complicated process, simple. Will definitely use again in the future.

I cannot recommend Emoney Home Loans enough I had an excellent experience from the first interaction to the final stage. I was kept fully informed and provided amazing choices with very competitive rates. The two staff I interacted with were unbelievable to work with. Salara and Ilone both are very accommodating nothing was an inconvenience, extremely professional, and quick to respond to any questions. The whole process was stress free and completed very efficiently and quickly. I would like to express my gratitude to Salara and Ilone for everything. I know others who have interacted with these two ladies will 100% agree with me experience.

An awesome company to deal with. We knew where we stood from the first meeting. Which gave us the freedom to put all our efforts into finding the right home to suite our budget. All the hard work was done for us. Pete and his team were quick to reply whenever we had any questions. A great experience with a company that I can certainly recommend to anyone looking to buy a house.

A great company who looks after their clients. I've been a loyal customer of Emoney for quite a while now and they contacted me as they noticed my rates were a little higher than comparable loans and offered to assist. The end result was a significant reduction in my rate. A refresingly friendly gesture that rewarded loyalty. Thank you to the team for your efforts here!

Extremely happy with my loan and assistance given by Jordan Parks - I didn't need to wait on the phone; my query was handled with ease and professionalism. Jordan Parks advised of a rate reduction months before I had requested and advised that this would be an ongoing request, of which I have no doubt, will be handled in a timely manner. Very happy with the loan package and service - again, I would definitely recommend this company.

It is good to see a lending agency proactively helping their clients. Your unexpected and unsolictied review and reduction of my loan interest percentage is very much appreciated. Fanatansic customer service.

I've been with E-money with 3 properties now and they are great! recently I was contact by Menandro Perkins from emoney they worked out an even cheaper interest rate without any prompting, this kind of service you just don't get from any other bank or lender and I've been with many ! I highly recommend you give them a go

Highly recommend speaking to Ross Mansfield for all your mortgage needs. Ross is extremely knowledgeable. We were in an impossible situation but he managed to find a lender that suited our needs. It has been life changing. Ross is a magician!! He treated us with compassion and professionalism. Ross and Karen went above and beyond for us.

We have been dealing with Lynsey McWilliam to obtain constuction finance after losing our house in the bushfires. Lynsey has held our had all the way through the process and has always been friendly, kind & extremely helpful. Our finance settled on the 27th of last month & we are now ready to rebuild our home!! I have no hesitation in recommending Lynsey & the team emoney. Thank You !

I contacted eMoney when I wanted to purchase a land for building a home. I had to exchange contracts immediately and I needed a quick evaluation of my financial capacity as well as a pre-approved home loan from a lender for exchanging the land contract. Kellie Gray was assigned to my request and I was delighted to work with Kellie and she exceeded my expectations. In my view, Kellie is a very caring, understanding and supportive person who is very passionate about her clients and, their individual needs. Kellie is very passionate about her job also. Kellie prepared my application and within a few days, she was able to secure a pre-approval for me. I was able to exchange the contract on the property in time because of Kellie’s efforts and responsiveness. I am grateful to Kellie and eMoney for their dedication and effort and I am proud that I entrusted Kellie in my critical times. Thank you Kellie and best wishes for your future.

We were looking to setup an offset account linking to the existing mortgage account (Emoney). We were told by the service consultant that this option was not available with our existing lender. They mentioned that they could get one of their lending specialists to call us & discuss our options forward. Within couple of days of that call, Keegan Walker contacted us. He suggested that we could look at refinancing our existing mortgage with another Emoney lender to avail the offset account. We agreed to go by his suggestion. He not only got us an offset account but also secured a lower interest rate product. He was clear in understanding our needs and his service is impeccable. We highly recommend “Keegan Walker” if you are in the market for a loan/refinancing your existing loan. Fantastic, thank you so much Keegan!